VOC.AI Raises $15M to Scale AI-Powered Customer Service Agents
OC.AI delivers AI agent solutions through its unified platform, combining generative AI and real-time insights.
Company Name: VOC.AI
Location: San Jose, CA
Industry: AI Agent Solutions / Customer Service Automation
Funding Details:
- Amount: $15M
- Investors:
- Lead: Shanda Grab Ventures
- Participants: Northern Light Venture Capital, Starting Gate Fund
Purpose of Investment:
- Accelerate development of AI-enabled agent technology
- Expand AI-driven customer service capabilities
- Enhance workforce efficiency with digital agents
Product:
VOC.AI delivers AI agent solutions through its unified platform, combining generative AI and real-time insights. Its flagship product, Solvea, is a fully integrated AI customer service agent that handles complex queries at scale, manages company-specific workflows like cross-border returns, and provides 24/7 multilingual support with full enterprise compliance (ISO 27001, SOC2, GDPR).
About Company:
Serving over 100 brands globally, VOC.AI empowers companies to deploy digital employees that reduce resolution times, increase operational efficiency, and free up human agents for higher-value work. With this funding, VOC.AI aims to redefine the future of scalable, intelligent customer service.