Thoughtly Secures $3M in Seed Funding to Advance AI Voice Agents for Contact Centers
Thoughtly is dedicated to transforming contact centers through innovative AI solutions.
Company Name: Thoughtly
Location: NYC, NY
Sector: Technology, Artificial Intelligence
Funding Details: Raised $3M in Seed funding. The round included participation from Afore Capital, Greycroft, Expansion, and others.
Purpose of Investment: To expand operations and enhance development efforts.
Product: Thoughtly offers a no-code platform that enables businesses to deploy AI voice agents, enhancing customer interactions, streamlining operations, and reducing costs. The platform features a no-code, drag-and-drop interface that allows non-technical users to quickly deploy and manage AI agents. This approach not only simplifies the integration of AI technology into customer service but also democratizes access to advanced tech tools for businesses of all sizes.
About Company: Thoughtly is dedicated to transforming contact centers through innovative AI solutions. The company's AI voice agents are designed to handle customer interactions efficiently, reducing the reliance on human agents for routine tasks, thereby lowering operational costs and improving service quality. Thoughtly's "agent accelerator" program provides businesses with expert setup and customization of AI agents at no additional cost, ensuring that even companies without technical expertise can benefit from AI technologies.