PolyAI Raises $50M in Series C to Enhance AI-Powered Voice Assistants for Enterprise Contact Centers

PolyAI is at the forefront of conversational AI technology.

Source: PolyAI

Company Name: PolyAI
Location: London, UK
Sector: AI Technology, Voice Assistance
Funding Details: Raised $50M in Series C funding. Backers included Hedosophia, Nvidia’s NVentures, Zendesk, Khosla Ventures, Georgian, Point72 Ventures, Sands Capital, and Passion Capital.

Purpose of Investment: To develop and empower voice-first, AI-powered automation in enterprise contact centers.

Leadership: Led by CEO Nikola Mrkšić.

Product: PolyAI provides lifelike conversational AI voice assistants, focusing on delivering customer service across various industries with high call volumes. These advanced voice AI solutions allow customers to interact seamlessly with brands, offering a remarkably human-like experience.

About Company: PolyAI is at the forefront of conversational AI technology. It serves close to 100 enterprise customers including major names like FedEx, PG&E, Caesars, Marriott, and Unicredit. Recent developments include launching generative AI-powered voice assistants and a multilingual enterprise assistant capable of speaking 12 languages.

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