Parloa Raises $66M in Series B Funding to Expand AI-Powered Customer Service Automation Globally.

Parloa automates customer service processes, allowing organizations to offer dynamic, personalized, and efficient customer experiences while reducing wait times and busywork for employees

Source: Parloa

Company Name: Parloa
Location: Berlin, Germany
Sector: AI-powered customer service automation
Funding Details: Raised $66M in Series B funding led by Altimeter Capital, with participation from EQT Ventures, Newion, Senovo, Mosaic Ventures, and La Famiglia Growth.
Purpose of Investment: To innovate its AI platform and products, and expand into new growth markets, including the US.
Leadership: Co-founded by Malte Kosub and Stefan Oswald

Product: Parloa offers an AI platform that enhances customer service for industries like insurance, e-commerce, utilities, and travel, by providing personalized, automated customer interactions.

About Company: Parloa automates customer service processes, allowing organizations to offer dynamic, personalized, and efficient customer experiences while reducing wait times and busywork for employees.

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