NLX Secures $12M Series A to Elevate Enterprise Customer Experiences with Advanced AI Platform
NLX is transforming customer experience management for large and enterprise brands.
Company Name: NLX
Location: New York City, New York, USA
Sector: Enterprise AI and Customer Experience
Funding Details: Raised $12M in Series A funding, led by Cercano, with participation from Thayer Ventures, HL Ventures, IAG Capital Partners, JetBlue Ventures, and Tech Square Ventures’ Engage.
Purpose of Investment: To expand operations and development efforts.
Leadership: CEO Andrei Papancea
Product: NLX offers an advanced enterprise AI platform that powers comprehensive customer experiences through chat, voice, and multimodal conversational applications. Utilizing generative AI and a broad suite of conversational AI technologies, it enables brands to efficiently manage and deploy conversational applications across multiple channels, integrating AI models from leading providers.
About Company: NLX is transforming customer experience management for large and enterprise brands. With a platform that supports the seamless creation, deployment, and analysis of conversational AI applications, NLX empowers businesses to offer personalized and engaging customer interactions at scale. The company's success is highlighted by its extensive global deployment, covering 90 countries and over 65 languages and locales, serving leading brands like Red Bull and Copa Airlines.