Maven AGI Raises $20M in Series A Funding to Transform AI-Driven Customer Support
Maven AGI specializes in merging AI efficiency with human-centric service.
Company Name: Maven AGI
Location: Boston, MA
Sector: Artificial Intelligence, Customer Support
Funding Details: Raised $20M in Series A funding, bringing the total funding to $28M. The round was led by M13, with participation from Lux Capital, E14 Fund (part of MIT), and executives from OpenAI, Google, HubSpot, and Stripe.
Purpose of Investment: To expand operations, development efforts, and business reach.
Leadership: Led by CEO Jonathan Corbin, CTO Sami Shalabi, and CPO Eugene Mann.
Product: Maven AGI provides an AI customer support platform that integrates Generative AI to handle customer inquiries with a focus on maintaining the human touch. The platform's AI Agents autonomously resolve over 93% of customer inquiries, significantly reducing support costs by 81% while enhancing customer experience.
About Company: Maven AGI specializes in merging AI efficiency with human-centric service. Their Gen AI platform and AI Agents are adopted by companies like Tripadvisor, HubSpot, Clickup, and Rho to manage customer interactions across over 50 languages, demonstrating substantial improvements in service quality and efficiency.