Language I/O Secures $5M to Enhance Multilingual Customer Support Solutions
Language I/O is at the forefront of transforming customer support by breaking down language barriers.
Company Name: Language I/O
Location: Cheyenne, WY, USA
Sector: AI Technology, Customer Support Solutions
Funding Details: Raised $5M in funding. The investment round was led by Gutbrain Ventures, with participation from the State of Wyoming’s Venture Capital fund, Joint Effects, PBJ Capital, Omega Venture Partners, and the Raptor Group.
Purpose of Investment: To expand operations and enhance development efforts.
Leadership: Led by CEO Heather Morgan Shoemaker.
Product and Services: Language I/O provides an AI-powered translation platform that integrates with major customer relationship management systems like Salesforce, Zendesk, ServiceNow, Microsoft, and Oracle. The platform offers real-time, business-accurate translation capabilities, enabling enterprises to support their customers in over 150 languages using their existing customer service teams.
Security and Compliance: The platform prioritizes security with encryption for all customer personal information and adheres to a strict zero data retention policy, ensuring compliance and protecting customer data.
About the Company: Language I/O is at the forefront of transforming customer support by breaking down language barriers. The company’s advanced AI technology facilitates efficient and accurate communication across diverse languages, making it possible for businesses to provide consistent and effective customer service globally.
Future Plans: With the new funding, Language I.O plans to further scale its operations and continue its innovation in AI-driven multilingual support, enhancing its offerings to meet the growing demands of global businesses for inclusive and accessible customer interactions.